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What is my order status?
You can view your order status by looking up your order.
What payments do you accept?
We accept Visa, MasterCard, Discover, American Express and check cards or ATM cards, as long as they are
connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all
submitted information.
How will the charge show up on my credit card?
The charge will appear on your credit card as our company name.
How will you know where and how to send my physical product?
After you have chosen your community and enter your shipping address at check out.
Can I order without a credit card?
No. The only form of payment accepted is with a credit card.
Why are you not accepting my credit card?
There are many reasons for a failed credit card
transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error.
When will my credit card charged?
Your credit card will be charge immediately and your products will be shipped within 24-48 hours. If we are unable to fulfull your order a refund will immediately be issued.
How do I enter a shipping address?
A shipping address will be entered at check out after you have chosen your community.
Should I put spaces or dashes in the credit card number?
Your card number should be entered in as a continuous string of numbers.
What is my order status?
You can view your order status by looking up your order.
How will you know where and how to send my physical product?
After you have chosen your community and enter your shipping address at check out.
Should I put spaces or dashes in the credit card number?
Your card number should be entered in as a continuous string of numbers.
How will the charge show up on my credit card?
The charge will show up as our company name.
Cancellation
Once the order has been placed and shipped there will be no cancellation. You can only cancel items if it has not been shipped. Please check the status of your order or email us.
Returns
If a product does not meet your satisfaction, please email us and we will work to correct the mistake or give you a prompt refund.